Why Mingus?
We’re often asked how we chose our company name. Get ready. It’s a wonderful story.
Rafik, our President, has been an avid music lover since early childhood and takes special delight in listening to classical music and jazz. After deciding to launch a software development business to make life easier for hotel establishments, Rafik needed to choose a name for his new company. It was then that he remembered a quote from a favorite virtuoso American bass player, composer and jazz pianist:
“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.” – Charles Mingus
Reading this quotation had an immediate effect on Rafik, who found a direct link between what Mr. Mingus said and his own goal of creating a new company. The choice was clear.
His company would be called Mingus Software.
The Mingus timeline
2001
The first lines of Hotello’s code are written!
The adventure begins in a Montreal apartment with a team of two developers, one of whom, Ghislain, is with us to this day.
2003
Our first client
Hotel Nelligan in the Old Port of Montreal, opens with Hotello as its hotel management software. We move from our inaugural apartment to an office at Château St-Ambroise in the heart of Montreal’s
St-Henri neighbourhood.
2004
We launch a new product
Business is booming, which makes it possible for us to double the number of our programmers from two to four. Our team, which now includes seven people, is instrumental in launching version 2 of Hotello as well as a new Mingus Software product, KX Hotel.
2011
Mingus is 10 years old!
Mingus celebrates its 10th birthday by inviting clients to a big cocktail reception in a Montreal garden. Hotello becomes the first PMS supplier worldwide to be acknowledged by the Expedia EQC QuickConnect® Preferred Program. Yet another product, Equip, gets added to our product portfolio.
2014
Mingus gets a makeover
Mingus gets a revamped image based on an improved visual identity. We offer hoteliers a new service, H Emailing. This newest addition to the Mingus family leads to the creation of the company’s marketing department. Hotello becomes available in SaaS and Cloud versions.
2015
Our growth gains momentum!
The pace of Mingus’ growth accelerates yet again, and newcomer
H Quality joins our product range. We broaden our horizons and conquer new markets. Mingus organizes its first hospitality industry trade fair, which is a great success.
2017
The Mingus family gets bigger
The year kicks off in a big way with the launch of version 8 of Hotello. We expand once again by adding a booking engine to our range of services. Hiring continues apace, and the Mingus team is now over 20 people strong. Hotello is named a Master on the 2017 FrontRunners quadrant for Hotel Management software, and Capterra recognizes Hotello as one of the best alternatives to Opera.
What drives us
At Mingus Software, our mission is to design high-performance hotel management software and actively participate in our customers’ operational development to create the ideal customer experience. To this end, we embrace the following values every day
Customers
At Mingus, our customers come first. They are at the heart of our decision-making. We favour a user-friendly approach and constantly validate our choices with the relevant trades.
Curiosity
Every member of our team strives to search, explore and question. We’re always eager to continuously learn and expand our knowledge.
Innovation
We view innovation not merely as a department but as an integral part of our corporate culture. Innovation pushes us to assess our working methods, products and tools on an ongoing basis.
Commitment
Our commitment extends beyond our customer relationships toward the mutually important causes that unite us.
Our team
In their own, unique way, each member of the Mingus family plays an important role within the organization.
Have fun matching faces with the names!
Rafik
President
Rafik
President
Anaïs
Co-CEO
Anaïs
Co-CEO
Catherine
Customer Service Manager
Catherine
Customer Service Manager
Karine
Quality assurance and Analyst
Karine
Quality assurance and Analyst
Sarah
Client Success Specialist
Sarah
Client Success Specialist
Catherine
Customer Service Agent
Catherine
Customer Service Agent
Caroline
Trainer and Customer Service Agent
Caroline
Trainer and Customer Service Agent
Maxime
Account Manager
Maxime
Account Manager
Colette
Account Manager
Colette
Account Manager
Nicolas
Marketing Director
Nicolas
Marketing Director
Katia
Marketing Coordinator
Katia
Marketing Coordinator
Louis
Graphic Designer
Louis
Graphic Designer
Maeva
Graphic Designer
Maeva
Graphic Designer
Claudine
Product Owner
Claudine
Product Owner
Réza
Senior Director, Software Development
Réza
Senior Director, Software Development
Mohamed
Senior Programmer
Mohamed
Senior Programmer
Ghislain
Senior Programmer
Ghislain
Senior Programmer
Philippe
Senior Programmer
Philippe
Senior Programmer
Ramdane
Programmer
Ramdane
Programmer
Elitsa
Accountant
Elitsa
Accountant
Mauricio
Computer security specialist
Mauricio
Computer security specialist
Benoit
Customer Service Agent
Benoit
Customer Service Agent
Andrea
Account Manager
Andrea
Account Manager
David
Senior Programmer
David
Senior Programmer
Manuel
Senior Programmer
Manuel
Senior Programmer
Claire
Designer UX/UI
Claire
Designer UX/UI
Luciana
Customer Service Agent
Luciana
Customer Service Agent
Jacqueline
Designer UX/UI
Jacqueline
Designer UX/UI
Flor
Designer UX/UI
Flor
Designer UX/UI
Hanen
Programmer
Hanen
Programmer
Samar
Programmer
Samar
Programmer
Hosein
Programmer
Hosein
Programmer
Dimple
Programmer
Dimple
Programmer
Roman
Programmer
Roman
Programmer
Oleg
Programmer
Oleg
Programmer
Charitha
Programmer
Charitha
Programmer
#MingusLife
Check out what’s happening at Mingus and what it’s like to work for us.
The bees
We have a rooftop beehive!
Running
When the weather permits, our running club makes the most of the occasion to keep fit!
Mingus Honey
A dedicated team of beekeepers helps us take care of our hive.
Christmas Dinner
At Christmas, we transform our offices into a festive reception hall.
Treadmills
At Mingus, we walk on treadmills while we work!
Community Involvement
The Mingus family welcomes the opportunity to help out the less fortunate in our community.
The Mingus Terrace
Our office has a large terrace where you can enjoy a meal while admiring Mount Royal.
Happy Hour
The Mingus family enjoys a friendly gathering, whether it’s for a barbecue a drink at the pub.
