1.THE MINGUS SOFTWARE FAMILY
Mingus Software recently expanded with the addition of H Emailing, an email marketing service designed for the hotel industry.
Mingus now offers four products specially designed to help hoteliers manage their establishments more effectively:
A leader in Quebec’s independent hotel industry, Hotello has been offering hoteliers the best marketing and analytics tools and functionalities to ensure their success for nearly 15 years.
The most competitive email marketing solution designed for the hotel industry. Communicate with your customers immediately with your very next emailing, because H Emailing is connected directly to your Hotello PMS. Managing customer lists has never been easier!
Connect your Panasonic phone system to your PMS. Manage and centralize all your communications, call invoicing and operations management in a snap.
Get an effective solution complete with a full task manager that makes it easier to operate and run your hotel.
2. FAMILY MEMBER HIGHLIGHT
This month, we’re showcasing a client that has been using Hotello since 2010. In addition to being a golfing establishment, the Royal Laurentien is also an outstanding four-season resort with 16 four-star luxurious chalets and a recipient of the Tourisme Québec Grand Prize.
3.MANAGING CHILD/ADULT PRICING IN HOTELLO
Did you know that… Hotello completely manages your family packages and takes age groups into consideration in relation to activities and family passes!By configuring pricing according to age groups, you can put together packages with good prices and really simplify the reservation process. An optional package item will be used for your family passes, which can be selected according to the family’s particular circumstances.
4. EXPERTS IN THE FAMILY HOTEL INDUSTRY
The family tourism industry is not a favourite among all hoteliers, and there’s a reason! It requires reserving a special area for families in the restaurant to avoid complaints from other customers. Special equipment is also needed to accommodate the needs of babies and older children. However, some establishments have been targeting this clientele for many years. Learn about the success of Jouvence:
“Located in the heart of Mont-Orford National Park, on the shores of Lake Stukely, the Centre de Villégiature Jouvence is an invigorating nature destination for fun outdoor activities. Whether vacationing with family, as a couple, alone or with friends, or visiting for business, Jouvence offers an all-inclusive formula: lodging, 3 meals a day, a multitude of activities, and onsite availability of all seasonal outdoor equipment.
The history of Jouvence dates back to 1944, when a priest bought a small lot on the shores of Lake Stukely, in Orford. Over the years, the Episcopal Corporation acquired several neighbouring lots and built some small cottages.
In 1970, Jouvence became a non-profit organization, which it remains today. In 1976, the centre expanded its clientele to welcome families. Both expansions and acquisitions were necessary for the development of the offer. Other buildings were added in the years up to 2000. Then in 2002, with the help of grants and loans, Jouvence invested in a major renovation project. In 2010, two new pavilions were opened. Built in part with environmentally responsible and recycled materials, these modern pavilions helped meet the growing client needs. That same year, Jouvence was classified as a 5-star vacation centre for its high quality service, equipment and facilities.
For more than 45 years, the keys to our success have been our employees’ passion, the charm of the site and our personalized customer-centered service.
Jouvence, a unique hotel experience!”
François Leduc, MBA CEO, Jouvence