Entries by mingus

From reactive to proactive

Among the many things preoccupying hoteliers let us look at the adequate interpretation of sales predictions and getting the most out of comparing results between years. The goal of these operations is to improve the reactive response when faced with a given situation or, on the long-term, to define realistic objectives. While statistical analysis tools of prior dates (ADR, REVPAR, REVPAC, segmentation, etc.) are generally well grasped, the same cannot be said of future projections.

To audit or not to audit, that is the question.

What is the purpose of the night audit?
Many people wonder about the purpose of the night audit. Well, in a PMS like Hotello the date change does not occur automatically at the stroke of midnight. Why? Because this allows its users to verify the guest ledger and to make any necessary corrections before the date change occurs. Once the date has changed, the previous fiscal day is closed and can no longer be modified.