Entries by mingus

Train your staff with Hotello

    $549 Unlimited staff members per hotel Unlimited access Valid for one year TRAINING SESSIONS IN June 2016 This month over 8 training sessions are available         CONTACT OUR TEAM TO BENEFIT FROM THIS OFFER Contact our team to suscribe right now at : webinaire@mingus-software.com  Call toll-free  (Canada and USA) 1 800 665-2659 ext. 1 […]

Hall and Event Manager. A case study

In this light, our team has been working on this particular aspect of the hotel industry for several months now in close collaboration with one of our oldest clients, Hôtel Dauphin in Drummondville. Thanks to its director, Étienne Aubin, we received full cooperation and were able to get a better understanding of the complex world of event hosting.

(Virtual) Reservation Office Available 24/7

Today, 75.5% of Quebec households have at least one computer (source: Cefrio). It’s a fact that computers and the Internet have infiltrated our lives: computers, tablets, smart phones, etc. This explains why consumption habits have changed over the last few years and tells us that, as hotel establishments, your Web presence cannot be ignored. You may now connect with your clients at any time.

From reactive to proactive

Among the many things preoccupying hoteliers let us look at the adequate interpretation of sales predictions and getting the most out of comparing results between years. The goal of these operations is to improve the reactive response when faced with a given situation or, on the long-term, to define realistic objectives. While statistical analysis tools of prior dates (ADR, REVPAR, REVPAC, segmentation, etc.) are generally well grasped, the same cannot be said of future projections.

Using the folios window

The folio window is a key element of Hotello and is an indispensable tool when dealing with groups and (counter/desk files) which are only accessible through it.
Do you know all the possibilities this window offers? F9

Here’s a reminder of best practices so you can optimize its use.
How to perform a search

To audit or not to audit, that is the question.

What is the purpose of the night audit?
Many people wonder about the purpose of the night audit. Well, in a PMS like Hotello the date change does not occur automatically at the stroke of midnight. Why? Because this allows its users to verify the guest ledger and to make any necessary corrections before the date change occurs. Once the date has changed, the previous fiscal day is closed and can no longer be modified.